Cox Not Getting Full Speed: Troubleshooting Tips for Faster Internet


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  • Are you experiencing slow internet speeds with your Cox connection?
  • Dealing with consistently slow internet can be incredibly frustrating.

However, there are several steps you can take to improve your Cox internet speed and ensure optimal performance. In this blog post, we’ll explore ten effective ways to boost your internet speed. Let us know in this post in simple & easy steps.

Reboot Your Router

One of the first steps you should take is to reset your internet router. This simple action can often resolve minor issues and restore your internet speed to its normal rate.

To reboot your router, unplug it from the power source, wait for at least 30 seconds, and then plug it back in. Once the router is active again, you should notice an improvement in your internet speed.

Run a Wired Speed Test

If you’re unsure about the accuracy of your Cox speed on Wi-Fi, it’s recommended to conduct a wired speed test.

Connecting your device directly to the router using an Ethernet cable will give you a more precise measurement of your internet speed. This method can help identify any issues with your Wi-Fi connection.

Check Your Internet Plan’s Speed

It’s always a good idea to double-check the internet speed you’re paying for with Cox. There’s a possibility that the package you’re subscribed to may not offer the speed you expect.

To verify your plan details with Cox, log in to your Cox account and navigate to the account section. Here, you should find information about your subscribed package and the corresponding internet speed.

Ensure Antivirus Isn’t Affecting Your Connection

Antivirus and firewall software can sometimes interfere with internet connections, resulting in reduced Cox speeds.

To troubleshoot this issue, temporarily disable any antivirus or firewall programs you have running and run a wired speed test. If your speeds improve significantly, consider switching to alternative antivirus or firewall software that doesn’t disrupt your internet connection.

Use the Internet at Different Times

If you notice that your internet speed is slower during peak hours, commonly known as “internet rush hour,” it’s likely due to increased user activity.

Most Cox users browse the web in the evenings and at night, leading to slower connections. Try using the internet during the morning or daytime to see if this makes a difference.

If you need to use the internet at night, upgrading your internet package or investing in a newer router/modem may be worthwhile.

Test Using Multiple Devices

If you’re still experiencing speed issues with Cox, try testing your connection on different devices. This will help determine if the problem lies with your device or the Cox internet itself.

Use your cell phone, tablet, or ask family members or friends on the same network if they’ve experienced slow internet speeds. This testing process will help narrow down the source of the problem.

Upgrade an Outdated Router

Using an outdated router can significantly impact your internet speed. Newer routers are designed to provide faster and more reliable connections.

If your router is over five years old, consider replacing it. You can usually request a new router from Cox, and they’ll send you a replacement.

Reduce the Number of Connected Devices

Having multiple devices connected to the same internet connection can strain its bandwidth and slow down your Cox speeds.

Review the devices connected to your network, including laptops, mobile phones, tablets, desktop PCs, printers, TVs, home hubs (e.g., Amazon Alexa), baby monitors, game consoles, and headphones. Disconnecting unnecessary devices can help improve connection speeds.

Check Distance from Cox Internet Tower

If your property is located far away from a Cox tower, it may explain why you’re not achieving optimal speeds. Properties closer to the tower naturally receive better connections.

Consider moving closer to the internet tower to see if it makes a difference. Additionally, you can check Cox’s website for any local outages that may be affecting your connection.

Replace Faulty Cables

Faulty cables, including Ethernet cables, router cables, and coaxial cables, can degrade your internet speed. If any of your cables are damaged or old, replacing them can potentially improve your connection. Test the new cables by running a wired speed test or manually checking the connection.


We hope these ten tips will help you improve your Cox internet speed and enhance your browsing experience. If you’re still encountering issues, don’t hesitate to reach out to Cox directly for further assistance.

Their support page provides options for live chat, phone, or email support. Ensure you have the best internet experience by optimizing your Cox connection for maximum speed and reliability.